Comprehensive Support Around the Clock

During regular business hours, our support team in Witten is always available to assist you. Unlike other companies that use external call centers, at TTC Informatik GmbH, you always receive direct help from our AMS experts.

Since the equipment in heat treatment operates around the clock, we also provide an emergency contact outside of regular business hours and on weekends. This way, you are always well taken care of and receive support day and night.

As an AMS customer, you have the option to create a support ticket directly in the software. This allows our team to immediately identify which AMS version and configurations are affected and to assist you as quickly as possible.

Our technical editorial team provides you with comprehensive online help, which is accessible at any time with your customer login.
There you will find answers to all questions related to the AMS, including topic-based help articles and information on the latest AMS versions and all new features.